Hot Springs and Geothermal Attractions
Family-friendly Tours
Half-Day Tours
Experience True Balance at Rotorua’s Hell’s Gate Spa
After your mud and spa treatment, a cool plunge pool awaits to complete your wellness ritual. This refreshing dip balances body temperature and enhances circulation, giving you an invigorating lift. The contrast of warmth and coolness offers a grounding sense of peace.
Hell’s Gate isn’t just about relaxation—it’s about connection with nature’s raw energy. Set amidst Rotorua’s most active geothermal park, every moment here feels alive. It’s the perfect place to unwind, recharge, and leave feeling completely revitalised.
Highlights
- Historic Mud Spa: Utilised by the Māori for over 800 years for its therapeutic benefits.
- Geothermal Healing: Enjoy the unique properties of geothermal mud and sulphur mineral water.
- Full Rejuvenation: Cleanse and exfoliate your skin, leaving you revitalised.
- Multiple Experiences: Includes mud baths, sulphur spas, and a cool plunge pool.
- Natural Environment: Located in New Zealand's most active geothermal park.
Tour Inclusions
- Mud baths
- Sulphur spas
- Complimentary cool plunge pool
Age Info
- Adults: 16+
- Children: 5-15 years
- Family: 2 adults & 2-4 children
- Infants: 0-4 years
CANCELLATION & REFUND
10 People or Less
- 24 hours or more before travel: Full refund**
- Less than 24 hours: Non Refundable
More than 10 People
- 48 hours or more before travel: Full refund**
- Less than 48 hours: Non Refundable
Note: **Refunds exclude credit card or payment fees if applicable, which are non-refundable. Please see more information on refunds and cancellations in Go New Zealand's terms and conditions.
Spas
- Swimsuits and Towels: Available for hire or purchase at reception.
- Changing Facilities: Equipped with showers and body wash; secure storage provided for belongings.
- Children’s Bathing: Minimum age for mud baths is 2.5 years; sulphur spa is 6 months. Supervision required.
- Mud Baths: Contains 40-60 kg of silky mud for an authentic geothermal experience.
- Bath Duration: 20 minutes per day recommended for safety.
- Pool Temperature: Ranges from 37-41°C depending on the season.
- Health and Safety: 20-minute limit for mud baths per day.
- Child Supervision: Children under 15 must be supervised by a caregiver.
- Pregnancy: Consult your health professional before bathing if pregnant.
- Jewellery: Remove jewellery to prevent tarnishing due to the mineral content.
- Post-Bath Care: Follow specific cleaning instructions for swimwear to remove the sulphur smell and avoid discolouration.
After Your Experience
- Swimwear Cleaning: Rinse thoroughly and wash with cloudy ammonia in cold water. Line dry only.
- Discolouration: Light-coloured swimwear may discolour; follow cleaning instructions to manage this.
- Swimwear: Use old swimwear or hire/buy on-site.
- Towels: Bring your own or hire from reception.
- Jewellery Storage: Secure container provided for storing belongings.
- Unique Healing Properties: Hell’s Gate’s geothermal mud and waters have unique healing properties not found elsewhere.
- Shuttle Service: Complimentary pick-up and drop-off within the Rotorua central area (booking essential).
- Parking: Ample parking for cars and campervans at 351 State Highway 30, Tikitere, Rotorua.
- Rainy Days: Rain enhances the geothermal experience; ponchos available for purchase.
- Accessibility: Wheelchair accessible facilities; off-road wheelchairs recommended for geothermal reserve tracks.
