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All the Travel Info You Need, All in One Place

Planning a trip to New Zealand? Our Frequently Asked Questions page covers everything from booking tours and transport options to what to pack and when to visit. It’s your go-to guide for clear, reliable answers that help take the stress out of organising your holiday. Whether you're travelling solo, as a couple, or with a group, you'll find helpful tips to make your Kiwi adventure run smoothly.

To ensure a stress-free journey, we recommend allowing for an overnight stop before connecting to flights or other transport. Great Journeys New Zealand is not responsible for missed connections due to train delays.

We offer a selection of delicious and nutritious meals and snacks—view the full menu here. You’re welcome to bring your own food and non-alcoholic drinks, but we invite you to enjoy our licensed café available on all journeys.

No, all our journeys, including the open-air viewing carriage, are smoke-free. Our friendly train manager will let you know if there are stops where you can stretch your legs.

Only professionally trained service animals assisting customers with disabilities are permitted onboard.

  • Scenic Class Passengers:
    • 1 Large checked bag (Max: 23kg, 158cm linear size)
    • 1 Cabin bag (Max: 7kg, 118cm linear size; wheeled/hard-sided suitcases must be checked in)
    • 1 Small bag or handbag for valuables and essentials
    • 1 Small infant bag (for passengers traveling with an infant; infants do not receive a separate luggage allowance)
  • Scenic Plus Passengers:
    • 2 Large checked bags (Max: 23kg each, 158cm linear size)
    • 1 Cabin bag (Max: 7kg, 118cm linear size; wheeled/hard-sided suitcases must be checked in)
    • 1 Small bag or handbag for valuables and essentials
    • 1 Small infant bag (for passengers traveling with an infant; infants do not receive a separate luggage allowance)
Christchurch to Queenstown except where indicated*
Month              Year        Day
April202512, 19, 20*
September202513, 21*
October20254, 11, 18, 25
November20251, 8, 15, 22
December20256, 13, 20
January202610, 24, 31
February20267, 14, 21, 28
March20267, 14, 21, 28
April20264, 11, 18, 25

Subject to availability

* Queenstown to Christchurch

Costs per Person
 Twin ShareSingle Room
April 2025 - April 2026NZ$6,399NZ$8,298
Wellington to Christchurch except where indicated*
MonthYearDay
April202525*
September20259, 26*, 30
October20257, 14, 21, 28
November20254, 11, 18, 
December20252, 9, 16
January20266, 20, 27
February20263, 10, 17, 24
March20263, 10, 17, 24, 31
April20263*, 14, 17*, 21

Departures are subject to availability .

* Christchurch to Wellington

Costs per personApril 2024-Apr 2026
Twin shareNZ$4,999
Single roomNZ$6,298

MINIMUM AGE

  • 16 years
  • 16 & 17 years old must be accompanied by an adult
Auckland to Wellington except where indicated*
MonthYearDay
April20251*, 2, 9, 29*
September20253, 24, 30*
October20251, 8, 15, 29
November20255, 12, 26
December20253, 10
January202614, 21, 28
February20264, 11, 18, 25
March20264, 11, 18, 25
April20261, 7*, 8, 21*, 15

* Wellington to Auckland

All departures are subject to availability.

Costs per person: September 2024-April 2025
Twin sharefrom NZ$6,799
Single roomfrom NZ$8,398
Wellington to Queenstown
MonthYearDay
April20258, 15, 20*
September20259, 21*, 30
October20257, 14, 21, 28
November20254, 11, 18, 
December20252, 9, 16
January20266, 20, 27
February20263, 17, 24
March20263, 10, 17, 24, 31
April20267, 14, 21
Subject to availability
* Queenstown to Wellington
 Sep 2025 - Apr 2029Costs per person
Twin shareNZ$9,499.00
Single roomNZ$11,998

Auckland to Christchurch except where indicated*

MonthYearDay
April20252, 9, 25*
September20253, 24, 26*
October20251, 18, 15, 29
November20255, 12, 26, 
December20253, 10
January202614, 21, 28
February20264, 11, 18, 25
March20264, 11, 18, 25
April20261, 3*, 8, 15, 17*
Subject to availability
* Christchurch to Auckland
Cost per Person: September 2025-April 2026
Twin sharefrom NZ$9,999
Single roomfrom NZ$12,398

Start Wellington     

MonthYearDay
April20251
November202523
December202514
March20268, 29
WELLINGTON to QUEENSTOWN 
cost per personNZ $10199

 

 

Start Auckland 

MonthYearDay
November202516
December20257
March20261, 22
AUCKLAND to CHRISTCHURCH 
cost per person
twin/share
NZD $11749

Auckland to Queenstown except where indicated*

MonthYearDay
April20252,9
September20253, 21*, 24
October20251, 8, 15, 29
November20255, 12, 26, 
December20253, 10
January202614, 21, 28, 
February20264, 11, 18, 25
March20264, 11, 18, 25
April20261, 8, 15, 
Subject to availability
* Queenstown to Auckland

September 2025-April 2026

Costs per person: 

  • NZD $15199 twin/share: 
  • Single Supplement: 

via Rotorua: NZD $100

Departure PointTimeDeparture PointTime
Christchurch8:15amGreymouth2:15pm
Rolleston8:35amMoana3:10pm
Darfield8:55amArthurs Pass4:35pm
Springfield9:20amSpringfield5:55pm
Arthur's Pass10:50amDarfield6:15pm
Moana12:15pmRolleston6:35pm

The TranzAlpine train travels daily until the May 10th, 2025, when it will reduce to four-day a week service (Monday, Friday, Saturday, Sunday). The TranzAlpine will return to 7 day service from July 11 2025.
Timings are subject to change without prior notice. Please confirm schedule at the time of booking.

CONNECTIONS: if you are planning onward travel (e.g. flights), then please be aware that this service occasionally experiences delays of 30 minutes or more.

  • Inclusive drinks and dining service throughout the journey
  • Exclusive kitchen carriage preparing hot and cold meals
  • Paddock-to-plate regionally inspired food menu
  • Paired drinks menu
  • Specialist table service and storytelling
  • Specialist barista coffee service
  • Exclusive Scenic Plus carriage
  • Panoramic windows, spacious carriage, and comfortable table or paired seating
  • Open-air viewing carriage
  • Priority check-in and boarding
  • Luggage check-in and drop-off
  • Personal service

Auckland to Queenstown

MonthYearDay
November202516
December20257
March20261, 22

September 2025-April 2026

Costs per person: 

  • Twin/share: NZD $16,499 
  • Single Supplement: NZD $21,248

Auckland to Queenstown 

Month

Year

Day
April20256
November202528
December202519
March202613
April20263

April 2025-April 2026

Costs per person: 

  • Twin/share: NZD $6,299 
Departure PointTimeDeparture PointTime
Picton01:40 pmChristchurch7:00 am
Blenheim02:05 pmRangiora*7:30 am
Kaikōura4:25 pmKaikōura10:00 am
Rangiora*6:45 pmBlenheim12:10 pm
  • September to December: Thursday - Sunday
  • 1 January - 27 April: Daily departures

*You need to book in advance if you wish to board at Rangiora Railway Station, otherwise the train might not stop here. 

CONNECTIONS: if you are planning onward travel (e.g. flights), then please be aware that this service occasionally experiences delays of 30 minutes or more.

Cost Per PersonAPR 2025
SCENIC CLASSAdultChild
Christchurch to Picton or vvNZ$219NZ$153
Christchurch/Picton to Kaikoura or vvNZ$124NZ$88
Return (Christchurch to Kaikoura)NZ$199NZ$139
Return (Christchurch-Picton)NZ$314NZ$220
SCENIC PLUS UPGRADE
One way (Christchurch-Picton or vv)NZ$535
Return Fare (Christchurch-Picton or vv)NZ$957
  • Child age: 2 to 14 years
  • Children under 2 years travel free if sharing a seat with an adult (i.e. sitting on a parents or guardians lap). If a seat is required for an infant, then a separate seat at the child rate must be purchased.
  • For all other stops, please contact us for a quote. Pricing is correct at the time of booking and may change without prior notice. 
AUCKLAND to Wellington                                    
Departure PointDeparture Time       Departure PointDeparture Time
     Auckland07:45 amWellington07:55 am
     Papakura08:35 amParaparaumu08:45 am
     Hamilton10:05 amPalmerston North       10:00 am
     Otorohanga10:45 amOhakune12:45 pm
     Taumarunui12:20 pmNational Park01:15 pm
     National Park01:10 pmTaumarunui02:10 pm
     Ohakune01:40 pmOtorohanga03:45 pm
     Palmerston North         04:20 pmHamilton04:25 pm
     Paraparaumu05:30 pmPapakura05:55 pm
  • Auckland to Wellington: Departs southbound on Monday, Thursday, and Saturday.
  • Wellington to Auckland: Departs northbound on Friday, Sunday, and Wednesday.

Timings are subject to change without prior notice. Please confirm schedule at the time of booking.

CONNECTIONS: if you are planning onward travel (e.g. flights), then please be aware that this service occasionally experiences delays of 30 minutes or more.

Wellington to Christchurch

Month

Year

Day
April20251
November202523
December202514
March20268, 29

Cost per person: NZD $5,499 twin/share

 

Auckland to Wellington

MonthYearDay
November202516
December20257
March20251, 22

Cost per person: NZD $6,999 twin/share

Christchurch to Queenstown except where indicated*

MonthYearDay
September202513, 20
October202511
November20251, 22
December202513
January20263, 4*
February202621
March202614, 21
April20264, 19*
Subject to availability
* Queenstown to Christchurch

Costs per person: September 2025-April 2026

  • Twin share: NZ$4,999
  • Single room: NZ$6,498
  • Optional tours and activities are available. Contact us for details and pricing.

Wellington to Christchurch except where indicated*

MonthYearDay
September20259, 16
October20257, 28
November202518
December20259, 30
January20269*, 30*
February202617
March202617, 31
April202624*
Subject to availability
* Christchurch to Wellington

Costs per person: September 2025-April 2026

  • Twin share: NZD $3,399
  • Single room: 
    • NZD $4,348 (Wellington to Christchurch)
    • NZD $4,398 (Christchurch to Wellington)
  • Optional tours and activities are available. Contact us for details and pricing.

Auckland to Wellington except where indicated*

MonthYearDay
September20255, 12
October20253
November202514
December20255
January202613*
February20263*, 13
March202613, 27, 28*
April202628*
Subject to availability
* Wellington to Auckland

Costs per person: September 2025-April 2025

  • Twin share: NZ$3,399
  • Single room: NZ$4,298 (Auckland to Wellington)
  • Single room: NZ$4,398 (Wellington to Auckland)
  • Optional tours and activities are available. Contact us for details and pricing.

Wellington to Queenstown except where indicated*

MonthYearDay
September20259, 16
October20257, 28
November202518
December20259, 30
January20264*
February202617
March202610, 17
April202619*
Subject to availability
* Queenstown to Wellington

Costs per person: September 2025-April 2026

  • Twin share: NZ$7,199
  • Single room: NZ$9,198 (Wellington to Queenstown)
  • Single room: NZ$9,298 (Queenstown to Wellington) 

Auckland to Christchurch except where indicated*

MonthYearDay
September20255, 12
October20253
November202514
December20255
January20269*, 30*
February202613
March202613, 27
April202624*
Subject to availability
* Christchurch to Auckland

Costs per person: September 2024-April 2025

 

  • Twin share: NZ$5,749
  • Single room: NZ$7,498 (Auckland to Christchurch)
  • Single room: NZ$7,548 (Christchurch to Auckland)

From Auckland to Queenstown, except where indicated.

MonthYearDay
September20255, 12
October20253
November202514
December20255
January20264*
February202613
March202627
April202619*

Subject to availability

* Queenstown to Auckland

Costs per person: September 2024-April 2025

  • Twin share: NZ$9,749.00
  • Single room: NZ$12,548

Yes, travellers with special needs or disabilities are welcome. However, please note the following:

  • Disclosure Required at Booking: You must advise us at the time of booking if you have any medical, physical, or special needs requiring accommodation during the tour.
  • Reasonable Adjustments: We will do our best to accommodate your needs where possible, unless doing so would significantly alter the nature of the services.
  • Third-Party Services: We’ll pass on your requirements to our external providers, but any modifications by those providers are at their discretion.
  • Travel Fitness: You must be medically and physically fit to undertake the tour and its activities.
  • Mobility Assistance: If you need help boarding or disembarking vehicles or require special assistance, you must travel with a carer or support person. Tour staff and fellow travellers are not responsible for providing personal assistance.
  • Medical Access: Some remote tour locations may have limited access to medical or dental services. GJNZ is not liable for costs or consequences related to this reduced access.

Yes, age restrictions apply to all tours unless otherwise stated:

  • Minimum Age: Participants must be over 16 years of age. Children under 16 are not permitted unless the tour is specifically designed as family-friendly.
  • Travellers Under 18: Anyone under 18 must be accompanied by an adult who is responsible for their welfare for the entire duration of the tour.
  • Tour Style: Tours are designed for specific age groups, as outlined in each tour’s terms.
  • Third-Party Activities: Some included activities or services (e.g. wine tasting) may have separate age limits. You are responsible for meeting these restrictions, and no refunds or compensation will be given if you are unable to participate due to age.

Seats on scenic trains may face forward or backward, and there is no seat reservation system. 

On coach travel days, we operate a seat rotation system to ensure fairness for all travellers. If you suffer from motion sickness, it is your responsibility to bring any necessary medication or remedies, as we are unable to guarantee specific seating positions or provide anti-nausea aids.

Wheelchair Accessibility on Our Scenic Class Carriages

We believe everyone should get to soak up New Zealand’s stunning scenery – that’s why our Scenic Class carriages are fully wheelchair accessible. Just a heads-up: the Scenic Plus dining experience isn’t wheelchair accessible at this stage.

If you're planning to travel on the Northern Explorer, Coastal Pacific, or TranzAlpine with a wheelchair, powerchair, or mobility scooter, you're all set for a smooth and comfortable ride. Our Scenic Café carriage has been specially designed with dedicated wheelchair spaces, making the journey both convenient and inclusive.

Each wheelchair space includes its own table, two companion seats, and a huge panoramic window – perfect for enjoying those breathtaking South Island or North Island views. There's also a second accessible space just across the aisle.


Wheelchair, Powerchair & Mobility Scooter Requirements

To keep things safe and comfy, here are the max dimensions and weight limits:

  • Maximum combined weight (passenger + chair): 364kg
  • Maximum length: 1295mm (51 inches)
  • Maximum width: 762mm (30 inches)

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