Frequently Asked Questions about New Zealand Travel
All the Travel Info You Need, All in One Place
Planning a trip to New Zealand? Our Frequently Asked Questions page covers everything from booking tours and transport options to what to pack and when to visit. It’s your go-to guide for clear, reliable answers that help take the stress out of organising your holiday. Whether you're travelling solo, as a couple, or with a group, you'll find helpful tips to make your Kiwi adventure run smoothly.
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Abel Tasman Coastal Track
Abel Tasman National Park
Abel Tasman National Park Kayaking
Accessibility
Accommodation
Alps 2 Ocean Cycle Trail
Amendments and Cancellations
Clutha Gold Cycle Trail
Cycling
Drivers Licenses
Driving in New Zealand
Hawke's Bay Cycle Trail
Kayaking
Kepler Track
Making a Booking
Marlborough Sounds Kayaking
Meals and Dining Out
Milford Track
Money and Credit Cards
Motorhome Tours
Mount Hutt Skiing & Snowboarding
Otago Central Railway Cycle Trail
Planning your trip
Queen Charlotte Track
Queenstown Skiing & Snowboarding
Remutaka Cycle Trail
Road Rules
Routeburn Track
Roxburgh Gorge Cycle Trail
Self-Drive
Shopping
Shore Excursions
Tasman Great Taste Cycle Trail
Tipping and Gratuities
Tongariro Alpine Crossing
Train Journeys in New Zealand
Visas and Passports
Wanaka Skiing & Snowboarding
Weather
Weather and Climate
West Coast Wilderness Cycle Trail
Whanganui River Journey
Wilsons Abel Tasman
We understand that everyone wants a great view of New Zealand’s stunning landscapes, so we operate a seat rotation policy on all our tours. This ensures fairness and gives everyone the chance to enjoy different perspectives during the journey.
While we can’t guarantee seats near the front, rotating seats keeps things fair for everyone.
If you’re prone to motion sickness, we recommend bringing any medication you might need.
Packing for a trip overseas can be tricky, but we recommend travelling light. If you forget something, you’ll be able to pick it up along the way.
Packing Tips:
Clothing: Smart casual outfits are suitable for most occasions. Temperatures can vary, so pack light layers and a waterproof jacket regardless of the season.
Shoes: Comfortable walking shoes are essential, but heavy hiking boots aren’t necessary.
Accessories: Bring a sunhat, sunblock, sunglasses, and a swimsuit for beaches and hot pools.
Luggage Allowance:
To make travel easy, please limit your luggage to:
1 medium-sized suitcase (maximum 23kg / 50lbs) – stored in the coach’s luggage compartment and not accessible during the day.
1 small day bag or soft backpack – perfect for items you need during the day, like a jacket, sunhat, camera, or water bottle.
All departures are subject to availability.
Month
Year
Day
September
2025
24*
October
2025
3
November
2025
3
December
2025
20**
January
2026
9
February
2026
8
March
2026
13
April
2026
11
May
2026
12*
* SEASONAL DISCOUNT: Save AU$250 per person
** FESTIVE SURCHARGE: AU$150 per person surcharge applies for December departures
Optional activities must be booked with the Grand Pacific Tours Crew while on tour. Payment is made directly to the activity operator.
Please contact us if you want a soft copy of the brochure.
Award-Winning Travel Documentation
Grand Pacific Tours provides one of the most comprehensive documentation packs in the travel industry. Our travel agent partners have recognised our commitment to quality, awarding us multiple accolades for delivering the best documentation packs available.
Documentation Pack Inclusions
Each traveller receives a durable travel bag, ticket wallet, luggage tag, and personal name badge. The ticket wallet includes a detailed tour itinerary, an Optional Activities Directory, a map, a questionnaire, and an emergency contact card.
Contents of Your Documentation Pack
Ticket Wallet – Includes flight itinerary (if applicable), tour itinerary, tour questionnaire, Optional Activities Directory, touring map, resealable plastic bag (for customs), and an Emergency Contact card.
Note: Contents of the Documentation Pack can vary each season.
Travellers Residing in Australia
Your Grand Pacific Tours (GPT) documentation, including any merchandise, will be sent to you approximately two weeks before departure. These items will not be available once you have departed Australia.
Travellers Residing Outside of Australia
Your personalised itinerary will be emailed to you. Your GPT documentation and any merchandise will be available for collection at your first night's accommodation, as per your tour itinerary.
If you do not require certain items from the Documentation Pack, please return them to the GPT Representative on the first morning of your tour, and they will be recycled. You can also view the contents of the Documentation Pack on our website before arriving in New Zealand. If your pack is not available at your hotel, please contact GPT.
Unfortunately, we are unable to provide documentation in advance.
Grand Pacific Tours (GPT) can accommodate limited dietary requests, including Vegetarian, Vegan, Gluten-Free, Lactose-Free, Diabetic, and life-threatening allergies (requiring an EpiPen). These requests are forwarded to hotels and attraction suppliers but cannot be guaranteed and do not form part of your contract with us.
Meal options may be limited, as GPT operates volume group tours with buffet or à la carte menus. Due to the complexity of coordinating meals across an extended itinerary, religious dietary requests (such as Hindu Vegetarian, Kosher, or Halal) cannot be accommodated. Any additional dietary intolerances must be self-managed.
Airline meal options are subject to airline restrictions and may vary.
All departures are subject to availability.
Month
Year
Day
September
2025
2*
November
2025
18
March
2026
11
May
2026
10*
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
3*, 11*, 26*
October
2025
14, 19, 26
November
2025
12, 16, 26
December
2025
3
January
2026
7, 19
February
2026
4, 22
March
2026
1, 10, 23
April
2026
17
May
2026
3*
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
2*, 9*, 19*
October
2025
5, 10, 28
November
2025
14, 20
December
2025
2, 18**
January
2026
5, 11, 26
February
2026
2, 10, 17, 26
March
2026
4, 16, 29
April
2026
2, 15, 24
May
2026
5*
* SEASONAL DISCOUNT: Save $250 per person ** FESTIVE SURCHARGE: $200 per person surcharge applies for December departures
All departures are subject to availability.
Month
Year
Day
September
2025
4*, 27*
October
2025
10, 19
November
2025
12, 17
December
2025
4
January
2026
12, 26
February
2026
13, 22
March
2026
10, 26
April
2026
1, 14
May
2026
4*
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
8*
October
2025
28
December
2025
9
January
2026
16
February
2026
5
March
2026
1
April
2026
11
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
1*, 19*
October
2025
1, 16
November
2025
8, 13
December
2025
9, 20**
January
2026
2, 17, 31
February
2026
9, 17
March
2026
1, 15
April
2026
4, 17
May
2026
2*, 10*
* SEASONAL DISCOUNT: Save $250 per person
**Festive Surchage applies: $100pp
All departures are subject to availability.
Month
Year
Day
September
2025
4*, 12*
October
2025
1, 9, 27
November
2025
11, 26
December
2025
6
January
2026
2, 17, 24
February
2026
7, 18
March
2026
14, 30
April
2026
6, 28*
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
10*
October
2025
7, 21
November
2025
23
December
2025
10**
January
2026
15
February
2026
20
March
2026
2
April
2026
8
May
2026
6*
* SEASONAL DISCOUNT: Save $250 per person
** FESTIVE Surcharge applies: $150 per person
All departures are subject to availability.
Month
Year
Day
September
2025
16*, 30*
October
2025
5, 27
November
2025
1, 14
January
2026
8, 31
February
2026
4, 12
March
2026
11, 20
April
2026
17
May
2026
7*
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
25*
October
2025
14
November
2025
28
January
2026
18
March
2026
13
April
2026
6
* SEASONAL DISCOUNT: Save $250 per person
All departures are subject to availability.
Month
Year
Day
September
2025
6*, 29*
October
2025
19
November
2025
10, 19
December
2025
11
January
2026
9
February
2026
2
March
2026
4, 21
April
2026
1
May
2026
9*
* SEASONAL DISCOUNT: Save $250 per person
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